FAQs
Welcome to the Savory Stack LLC FAQ page. Here you’ll find answers to our most common customer questions. If you don’t see your question listed here, please contact us at support@savorystackn.com. We’re here to help!
Orders & Payments
What payment methods do you accept?
We currently accept payments through PayPal only. PayPal offers a secure and trusted checkout experience, allowing you to pay with your account balance, linked bank account, or credit/debit card.
Do I need a PayPal account to place an order?
No, you can check out as a guest using PayPal and pay with a debit or credit card without creating a PayPal account.
When will my payment be processed?
All payments are processed at the time of purchase. You will receive a confirmation email once your order has been successfully placed.
Shipping & Delivery
Where do you ship?
We currently ship to addresses within the United States only. We do not ship internationally at this time.
How long will it take to receive my order?
Total delivery time is the order processing time plus shipping time, typically 4–7 business days. Processing takes 1–3 business days, and shipping generally takes 3–4 business days.
Which carriers do you use?
We ship using USPS and UPS. Once your order ships, you’ll receive a tracking number so you can monitor the progress of your delivery.
Do you offer free shipping?
Yes, all orders include free standard shipping within the United States.
Where can I track my order?
You can track your package directly on the carrier’s website:
Track USPS Orders
Track UPS Orders
Returns & Refunds
What is your return policy?
You may return unused, unopened items within 30 days of delivery. Please review our Return & Refund Policy page for full details.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or defective. We will provide a return address once your request is approved.
How long does it take to receive a refund?
Refunds are processed to your original payment method within 2–5 business days after we receive and inspect your returned item.
Product Information
What types of products do you sell?
We specialize in stylish and functional home furniture, including vanity stools, ottomans, and vanity desks with storage and lighting options.
Do your products come with a warranty?
Yes, most of our furniture comes with a limited warranty covering manufacturing defects. Please contact us at support@savorystackn.com for warranty inquiries.
Customer Support
How can I contact you?
You can reach us anytime at:
Savory Stack LLC
1331 W Eisenhower Blvd, Loveland, CO 80537
Phone: +1 517-400-7059
Email: support@savorystackn.com
What are your customer service hours?
Our support team is available Monday – Sunday, 9:00 AM – 6:00 PM (Mountain Time). We strive to respond to all inquiries within 24 hours.